What This Warranty Covers
This is a “Limited” warranty. This warranty covers any defects in materials and workmanship and warranty only applies to the original purchaser and is not transferable.
This warranty is also only valid if the original purchase was made from an authorized Velex dealer.

How Long Coverage Lasts
This warranty runs for one years from the date of the purchase. Please provide your purchase record when claim the warranty.

What Is Not Covered
This warranty does not cover fading or discoloration caused by exposure to sunlight or chemicals such as ammonia, household bleach, or any cleaning material that contains abrasive substances. (For information on how to prevent fading or discoloration, consult for recommendations on cleaning products) Velex does not cover the cost for removal and reinstallation of any kind. Additionally, shipping TO Velex is covered by the purchaser This warranty is void and inapplicable if Velex deems that the product was abused or misused; including but not limited to Speaker product that has been improperly-powered (under or over powered), causing thermal (burnt voice coil) and/or mechanical failure (torn surrounds or spiders), damage caused by accident, mishandling, improper installation, negligence, normal wear and tear, excessive water or heat damage, freight damage or products that have been altered in any way. Product owned by anyone other than the original purchaser from an authorized Velex dealer. (The warranty is not transferable and will not apply to products purchased from unauthorized dealers.) Velex is not responsible for any damages to a consumer’s boat or person from a product failure. The warranty is void if Velex deems the product was installed or used improperly. Velex shall not be responsible for any incidental or consequential damages.

What Velex Will Do
Velex will repair any part of your product that proves to be defective in materials or workmanship. In the event repair is not possible, Velex will replace the product in question. If it is deemed necessary Velex will either replace the entire product with a refurbished unit or it will be replaced with a model that is similar in price if that model is no longer available. Labor cost and materials needed to complete this service will be at no charge to the purchaser. Additionally, the cost of shipping TO the consumer is also covered under this warranty.

How to Obtain Warranty Service
Contact Velex either by email at lmz@velextech.com. A service representative will assist you in the necessary actions to verify that the problem that you are experiencing is covered under warranty. If it is in fact a warranty issue, Velex will issue an RA number for tracking purposes and give instructions on sending the product in for evaluation.

Internet Warning
Velex products sold on any non authorized web site or internet auction site are void of any and all manufacturer’s warranty.